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Ai Velocity

Support your customers with our automated AI support platform & integrations
Velocity Ai will enhance the performance and efficiency of your systems, ensuring sustainable and cost-effective operations for customer support projects.

FEATURED IN

SOLUTIONS

Our solutions

Efficiency from top to bottom

Velocity AI specializes in developing and deploying advanced AI technologies for customer support. Our solutions optimize performance and streamline operations across various support channels, leading to increased resolution rates, reduced wait times, and improved customer experiences.

Partner with Velocity AI to achieve peak performance in your customer support operations. Our AI-driven solutions help businesses deliver exceptional support experiences, ensuring maximum efficiency, cost savings, and customer loyalty.

VISION

Concept of contact us, customer support, service, icon, Contact us or Customer support hot

Powering Innovation with Precision

Integrate

Velocity AI seamlessly integrates with your existing customer support infrastructure. We understand that businesses rely on a variety of tools and platforms. That's why our AI solutions are designed to connect with your current systems, whether it's your CRM, live chat software, or help desk platform. This ensures a smooth transition, minimizes disruption to your workflows, and allows you to leverage the power of AI without replacing your existing technology investments.

Enhance

Transform your customer support with the power of AI. By integrating Velocity AI into your existing systems, you'll provide customers with faster response times, more accurate answers, and personalized solutions. Our AI can handle a wide range of inquiries, freeing up your human agents to focus on complex issues and high-value interactions. This means reduced wait times, increased first-call resolution rates, and ultimately, happier, more loyal customers who feel heard and understood.

Oversight

With Velocity AI, you're always in the driver's seat. Our platform provides real-time insights and transparent oversight into every interaction, ensuring you maintain complete control of your customer support operations. You'll have access to clear dashboards and reporting tools that track key performance indicators and provide a comprehensive view of your support activities. This level of transparency empowers you to make informed decisions, fine-tune strategies, and ensure alignment with your business goals. Velocity AI enhances your capabilities, not replaces your control.

FEATURES

Supercharge your operations

Our advanced features are designed to enhance efficiency, security, and user experience.

Boost performance and reduce costs through advanced automation.

Customisable features designed to meet your unique industry needs.

Continuous oversight and instant alerts for optimal operational performance.

Building strong partnerships

TESIMONIALS

Velocity’s expertise and support have been exceptional, helping us achieve our goals with greater reliability.

Lisa Arden

CEO Luminous

PLANS

Choose the Perfect Plan for Your Business

£25,000

Proof of Concept

• All Basic Plan features

• Enhanced AI customisation

• Priority customer support

• Weekly performance analytics

£350,000 PA

Advance

• All Professional Plan features

• Advanced AI integration

• Dedicated account manager

• Real-time data monitoring

Contact us

Enterprise

• All Enterprise Plan features

• Full custom AI solutions

• 24/7 premium support

• Comprehensive  optimisation

+10m

Annual cost savings delivered to clients

50%

Increase in operational efficiency for clients

40+

Custom AI-driven solutions implemented

95%

Established partner retention rate

Optimised customer engagement through AI. Amplify your Support today.

PARTNERS

Trusted by Innovators

We pride ourselves on building strong, collaborative relationships with industry leaders. Our partners span a diverse range of sectors, each benefiting from our AI-driven solutions to enhance their operations.

Explore a case study in your industry sector.

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